How long will it take to receive my shipment?
Most orders are shipped within 1 business day once you place
your order. However, we do ask that you allow a 1 - 4 day processing
period in case we need to have an item made for you by the manufacturer.
If you absolutely need an item to ship out the same day you
place your order, please give us a call at 888.660.3342 so we
can confirm that the item will ship out immediately.
Are shipping charges included in the price?
Orders are charged a flat low-rate shipping fee of $8.95 for
UPS Ground (unless other methods of shipment are used - see
below).
What methods of shipping do you have available?
Unless otherwise specified, all orders are shipped out UPS
Ground ($8.95). Upon request, UPS 2 Day Air ($27.50) and UPS
Next Day Air ($45) are also available.
Can an order be delivered to a P.O. Box?
Yes, for all shipments to a P.O. Box we will use the United
States Postal Service's Priority Mail Delivery Confirmation.
NOTE: Using a P.O. Box instead of a physical address may delay
your order by 1 - 2 days. If possible, we recommend using
a physical address instead of a P.O. Box for tracking purposes
and quicker delivery times.
*** IMPORTANT NOTE: UPS Ground shipping is only $8.95. If
you decide to have your order shipped to a PO Box (including
APO and FPO addresses), you will incur an additional $15 shipping
charge for Priority Postal Service).
Is "rush delivery" available?
Rush deliveries are available. Remember that orders usually
take 1 - 4 days for processing prior to shipment. To be on
the safe side, contact us via email or phone (888.660.3342)
to verify that you will receive your package by a specific
date.
Additional shipping charges for Hawaii and Alaska?
For shipments to Hawaii and Alaska, we use UPS 2-Day Air Delivery.
Shipping cost will be $35.
Do you ship packages internationally?
No. We no longer ship packages to countries outside the United
States.
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